“Taken down”
Reporting is not removal. We say filed until somebody actually acts, and a domain that has merely stopped responding is not responding: from outside, a takedown and a nameserver blip look identical.
BATech WatchBrand-impersonation monitoring for pharma and patient access
Who is sending your patients somewhere else?
Every morning BATech Watch searches the open web the way your patients do, reads the pages that name you, and checks where each link really goes. When one goes somewhere that is not yours, we file with whoever can switch it off, and your counsel gets evidence they can verify without us.
We show you Watch running on your own name: what is out there, what we would file, and how a watch would run for your footprint. Pricing is set to your scope.
Third-party listing · illustration
Organisation record
- Organisation
- Northmere Benefits LLC
- Official website
- members.example.com
Not your site. And not a misspelling of your address, so no domain scanner would ever have looked here.
What happens next
- FoundWe followed the listing's link to where it really goes.Finding
- CapturedHashed at the moment it was taken.
- CountersignedBy an independent RFC 3161 timestamp authority.
- ReportedTo everyone able to switch the site off.Filed
- The recordThe listing that got it wrong was corrected.Corrected
Illustration: a fictional company and a reserved example address. It has the shape of one real case, where a credible third-party record listed a counterfeit as a client's official website.See the real, dated record
Nobody checks the official record.
Why would they? It is the official record. It is boring, it is public, and it has been right for years. Your patients look you up somewhere credible and follow the link it gives them. They do everything right.
- A credible page names you.A directory, a registry, a database, a copay or savings-card listing.
- Its link goes somewhere.That is the path your patient takes.
- It loads with a padlock and your name.The padlock means the connection is encrypted. It has never meant the site is yours.
- It is not your site.And not a misspelling of your address, so no domain scanner and no typo-squatting alert would ever have looked there.
The only way to find it is to follow the path.
Five things happen every morning, whether or not there is news.
Then we chase every filing to a decision. That is the part that takes weeks, and the reason this is a service and not a dashboard.
We search as a patient would.
Your company name, product names, the phrases you use, and the people whose identity could be borrowed. Not just your domain spelled wrong.
We read what comes back.
Does the page name you, and where does it send people? A page that mentions a product name and nothing else about you is not a finding, and we say so rather than count it.
We sort every link.
Your website, no link we recognise, or not your website. Only the last is a finding.
We file, and we chase.
Registrar, host, DNS and mail provider, browser blocklists, search, and the listing that got it wrong.
We keep evidence that does not rely on us.
Captures are hashed at capture and countersigned by an independent RFC 3161 timestamp authority.
Most months, we find nothing. That is the month you are paying for.
A quiet month is not an absence of work. It is the result. This is one real client's standing picture, taken from their live portal.
17places on the web that point at this client
16of them point where they should
1pointed somewhere else, now corrected
98pages read and judged, to find those 17
Figures are one client's live production record on 10 September 2026, shown with their permission. Your own numbers will differ: a smaller footprint means fewer paths to follow, not less watching.
Four things we will not say.
The published complaint about this whole category is false positives: platforms flagging legitimate sellers, and wrongful takedowns that create real legal exposure for the brand that sent them. Each rule below is enforced in the running code.
“Registered”
Whether a mark of yours is registered is your assertion, read off your own material, and we never upgrade a ™ to an ®. We have had to withdraw a registration claim in writing once. That is why this is a rule and not a preference.
“Nothing found”
Not looked at is not the same as nothing found. Where a sweep ran out of budget, your page says how many pages went unread, rather than banking a zero as reassurance.
“Unlimited”
An unstated limit is a limit you discover by being refused. Your rate buys a stated number of searches per sweep, pages read per sweep, marks and seats, printed on your own page next to the coverage they bound.
You are told what we did not manage, too.
The portal publishes the days a check failed, the channels that refused us, and the complaints we filed against the wrong address and had to correct. A monitoring report that only contains good news is not a report.
Evidence your counsel can check without us.
A screenshot proves nothing on its own; anyone can produce one. What carries weight is a cryptographic hash paired with a signed timestamp from an independent authority.
- Each capture is hashed at the moment it is taken.
- The hash goes to a public timestamping authority. The signed token that comes back binds it to a time on that authority's clock, under its certificate.
- You download the file and its token from your portal, and check them yourself.
What it proves, exactly. The token certifies the file existed, byte for byte, no later than the stated time. It is not a claim that the capture happened at that instant; where the two differ, your portal says which is which. It is not notarised and not witnessed by a person.
$ openssl ts -verify -data capture.html -in capture.html.tsr \ -CAfile cacert.pem -untrusted tsa.crt Verification: OK # the same token, against a copy altered by sixteen bytes Verification: FAILED message imprint mismatch
What you get
Fourteen captures are held for our live engagement, each countersigned by an authority that is not us (as of 10 September 2026).
- A daily sweep. The portal draws which days you were covered, including any we missed.
- Your captures and their timestamp tokens, to download from your portal and hand to counsel.
- Every filing, refusal and correction, shown as plainly as every win.
- Your allowance, and your usage against it, on your own page.
Built for pharma, healthcare and patient access.
A counterfeit carrying your name sits between a patient and a real medicine. The pages that point at you, such as formularies, registries and copay directories, are exactly the sources a patient is told to trust.
- Pharmaceutical manufacturersYour product names, and the listings that link to them.
- Healthcare companiesYour company name, and the people whose identity could be borrowed.
- Patient-access programmesThe fake copay, savings-card and patient-support sites your patients actually reach.
What a watch covers
A single-entity engagement. The figures are set per engagement, and every one appears on your own page.
- 1legal entity. Every mark that entity owns is covered: a separate invoice means a separate owner, not a separate trademark.
- 8–10watched items: company and product names, phrases you use, domains you own, and named people where identity is being misused.
- 24hbetween sweeps, and the portal draws which days were actually covered.
- 5people at your company who can hold a login and see everything.
Over the line. At some point we cannot watch a hundred marks for one company, and pretending otherwise would mean quietly doing less than you think you are paying for. So the allowance is written down, your usage against it is on your page, and asking for more is a request a person reads and answers, never an automatic change to what you are billed.
Priced to your scope, after a demo.
One flat monthly fee, set once we have shown you Watch running on your name. It does not move with what we find, because the month we find nothing costs the same to run as the month we find something. Some months there will be a handful to take down and other months will be completely dead quiet. The fee is the same in both.
Flatone monthly fee — the watching, the evidence, and up to five removals
Up to 5managed removals a month inside the fee, each run end to end
6 or 12month terms, or tell us what you need
Creditedthe setup fee, against month one
Inside the fee. The daily sweep; each capture hashed at the moment it is taken; the client portal; up to five managed removals a month, each run end to end across every channel that applies — registrar, host, DNS and mail provider, Netcraft, Google Safe Browsing, Microsoft SmartScreen, and escalation to the registry — and preparation of one URS action per plan year.
Beyond it. A sixth domain in the same month, and each after it, is priced per domain, end to end on the same footing, normally added to the next monthly invoice. A removal without the plan is priced per domain too. The URS provider’s filing fee is separate, at cost.
The setup fee is not an extra. It is credited against your first month: month one is split between that fee and an invoice for the balance, and it comes to the same monthly fee as every month after it.
We set the figures for your scope after the demo. The same terms are set out with the full method on BATech Watch: the method.
Tell us what you are called.
Send your company name, your product names and any phrase you would recognise if somebody else used it. We run a first sweep on your name and walk you through it in the demo: what is out there, including if the answer is nothing, which it often is, and is worth knowing. Then we set a watch, and its price, to your scope.
- Brand monitoring
- [email protected]
- Already a client
- Client sign in
- The method, in full
- How we search, read and file How the evidence verifies